Job Description
• Prepare new computers with the operating system and the needed applications.
• Resolve all issues of Computers and Peripherals.
• Respond to queries via email, or phone.
• Resolve problems with networks and other computer systems.
• System errors diagnoses and other issues.
• Follow up with staff to ensure full resolution of issues.
• Run reports to analyze common complaints and problems.
• Remotely accessing hardware or software for clients to make changes and fix problems.
• Managing ticket workload across a number of customers, escalating issues where appropriate, and providing resolution to issues
• Including all other duties as may arise from time to time and as may be assigned
Job Requirements
• Bachelor of Engineering- Computer or Computer Science or any related majors.
• 1 - 3 years of experience in the same field
• MCSE Microsoft Certificate
• CCNA (Preferred)
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
